Privacy Policy

    Effective Date: 28 February 2025Last Updated: 28 February 2025

    Veyra ("we," "us," or "our") operates the Veyra platform, including our website, mobile applications, and brand/creator dashboards (collectively, the "Platform"). This Privacy Policy describes how we collect, use, store, and share your personal data when you use our services.

    By accessing or using Veyra, you consent to our collection, storage, and processing of your data as outlined in this policy. If you do not agree, please do not use the platform.

    1. Information We Collect

    1.1 Personal Information (PI)

    • Full Name
    • Email Address
    • Phone Number
    • Profile Photo
    • Username & Password
    • Shipping & Billing Address (for purchases)
    • Government ID (if needed for creator/brand verification)

    1.2 Non-Personal Information

    • Device Info (IP address, OS, browser, app version)
    • Usage Data (clicks, views, time spent)
    • Referral Data (how you found us)
    • Analytics Data (via Google Analytics, Firebase, etc.)

    1.3 Payment & Transaction Data

    Payments are processed by third-party gateways (e.g., Razorpay). We do not store card details or financial data on our servers.

    1.4 Content Data (for Brands & Creators)

    • Uploaded content (images, videos, captions)
    • Creator/brand bios and social links
    • Engagement metrics (likes, views, clicks)

    1.5 Contacts & Social Media (Optional)

    • Your contact list (for suggesting friends or followers)
    • Your connected social handles (for profile enhancement)

    2. How We Use Your Data

    • Operate and improve Veyra's core features
    • Enable social interaction (likes, follows, comments, DMs)
    • Recommend personalized content
    • Process orders and payments
    • Verify brand and creator identities
    • Prevent fraud and ensure platform safety
    • Conduct analytics and measure engagement
    • Deliver marketing messages (with opt-out options)

    3. How We Share Your Data

    We do not sell your data. However, we may share it with:

    Service Providers

    • Payment gateways (e.g., Razorpay)
    • Cloud infrastructure providers
    • Analytics and ad partners
    • Customer support tools

    Brands & Creators

    Limited profile data and public content may be shared for coordination and reporting.

    Legal & Compliance

    We may disclose your data to law enforcement or regulators if required by law.

    Business Transfers

    User data may be transferred in a merger, acquisition, or asset sale.

    4. Data Retention & Security

    We retain your data:

    • As long as your account is active, and
    • For as long as necessary to comply with legal obligations

    Your data is stored on secure servers with encryption and periodic security reviews.

    You may request full data deletion by emailing ankit@veyra.co.in.

    5. Your Rights & Choices

    5.1 Access & Correction

    You can access or update your profile via the Settings section.

    5.2 Data Deletion

    You may request account and data deletion via email to ankit@veyra.co.in.

    5.3 Marketing Opt-Out

    You can unsubscribe from promotional emails and push notifications through your settings.

    6. Cookies & Tracking Technologies

    Veyra uses cookies and similar tools for:

    • Managing sessions and logins
    • Analyzing behavior and performance
    • Recommending relevant products and content

    You may disable cookies in your browser settings, though some features may be limited.

    7. Third-Party Links & Services

    Veyra may include external links (e.g., brand stores or payment pages). We are not responsible for their privacy practices.

    7.1 Instagram Integration for Creators

    • Enhanced engagement
    • Comment-based auto-replies with product links
    • Profile verification

    Upon granting access via Instagram OAuth, Veyra may:

    • View your public Instagram profile and posts
    • Read public comments for product-related engagement
    • Send product links to commenters via auto-replies

    We do not access private messages or post content on your behalf without context.

    You may disconnect Instagram at any time through either Veyra or Instagram settings.

    This feature complies with Meta's Platform Terms.

    8. Children's Privacy

    Veyra is not intended for users under 13 years old (or 16 where applicable).

    If we learn that a minor has registered, we will delete the account and associated data.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Significant updates will be notified through:

    • Email
    • In-app alerts
    • Our website

    Your continued use of Veyra after changes indicates acceptance.

    10. Contact Us

    For privacy questions, data requests, or complaints:

    • 📧 Email: ankit@veyra.co.in
    • 📍 Address: Godrej Infinity, Tower 6A, Pune, Maharashtra, India
    • 🌐 Website: www.veyra.co.in