Terms of use

Draft: requires legal review before launch. This text is a working draft prepared for review by a qualified Indian lawyer. It is not legal advice and may change.

Last updated 23 October 2026

These terms are a contract between you and the operator of Veyra (“Veyra”, “we”, “us”). By creating an account, or by using Veyra, you accept them together with our Privacy policy and Card rules. If you do not accept them, please do not use Veyra. The three documents are available at all times from the Legal page.

1. What Veyra is

Veyra is a fan platform where people follow artists and athletes, post and reply, cast a free daily vote, collect digital cards and compete in the Weekly War. Profiles may be official or run by the community. Nothing on Veyra is a financial product, an investment, a lottery or a game of chance.

2. Eligibility and your account

  1. You must be at least 13 years old. If you are under 18, you confirm that a parent or legal guardian has agreed to these terms for you and that any purchase you make is made with their consent.
  2. You sign in with a one-time code sent to your email address, or with your Google account. You are responsible for your email account and for all activity under your Veyra account.
  3. One person, one account. Do not create accounts for others, share your account, or use automation to create accounts.
  4. Give accurate information. Your handle must not impersonate another person or brand, and must not be offensive or misleading.
  5. You can delete your account at any time from Settings.

3. Your content and conduct

You own what you post. You give us a worldwide, non-exclusive, royalty-free licence to host, display, adapt (for example resize and compress) and distribute it on Veyra for as long as it is on Veyra, so that the service can work. You promise that you have the right to post it.

You must not:

  • post unlawful, hateful, threatening, harassing, sexually explicit or defamatory content, or any content that sexualises minors;
  • post content that infringes someone’s copyright, trademark, privacy or publicity rights, or share other people’s private information;
  • impersonate a person, artist, athlete or organisation, or falsely claim to be an official profile;
  • manipulate votes, points or rankings, including with fake accounts, bots, scripts, vote-trading or coordinated abuse;
  • probe, scrape or attack the service, bypass limits or security, or interfere with other users;
  • use Veyra to promote scams or gambling, or to sell or transfer cards or accounts.

Photos you post are temporary: a post with photos is removed together with its photos at the end of the competition week after the week it was posted (between 7 and 14 days). Text-only posts stay until you delete them. Please keep your own copy of anything you want to keep.

We may remove content, limit features, or suspend or close accounts that break these terms or the law, with or without notice where the breach is serious. You can report content from the Help page.

4. Cards

Cards are digital collectibles issued to your account. They have no cash value, cannot be sold, traded, transferred, lent or withdrawn, and are not securities, investments or currency. What you buy is a licence to display the card in your collection and to support a profile in the Weekly War. The details, including editions, serial numbers and certificates, are in the Card rules.

5. Payments, taxes and refunds

  1. Prices are shown in Indian rupees before you pay and include applicable taxes unless stated otherwise. Payments are processed by our payment partner (currently Razorpay). We do not see or store your card, UPI or bank details.
  2. A card is issued after the payment is confirmed, normally within about a minute. If a payment succeeds but no card is issued, or the edition sold out in the meantime, we will issue the card or refund the full amount to your original payment method. Refunds normally reach you within 5 to 10 working days, depending on your bank.
  3. Because a card is a digital item that is delivered immediately, we do not offer change-of-mind refunds once it has been issued, except where the law gives you that right. Nothing in these terms limits your rights under the Consumer Protection Act, 2019 or the Consumer Protection (E-Commerce) Rules, 2020.
  4. Payment disputes or chargebacks that we believe are made in bad faith may lead to suspension of the account.

6. Weekly War and points

Points go to profiles, never to money. The leaderboard resets every Monday at 00:00 India Standard Time. We may correct errors, remove points obtained through abuse and change how points are scored; if we change the scoring we will publish the new rules before they apply. There are no cash prizes, and nothing is won by ranking.

7. Profiles and claims

Profiles of real people may be created by us on behalf of fans. A person, or their authorised representative, may ask to claim, correct or remove a profile through the Contact page. We may ask for proof of identity.

8. Our rights and the service

Veyra, its software, design and marks belong to us or our licensors. We may change, pause or end any part of the service, and we will try to give notice of changes that affect you materially. We work to keep Veyra available but do not promise that it will be uninterrupted or error free.

9. Disclaimer and limit of liability

To the extent the law allows, Veyra is provided “as is”. We are not liable for indirect or consequential loss, loss of data, profit or goodwill, or for content posted by users. Our total liability to you for any claim related to the service is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

10. Intermediary and takedown

Veyra acts as an intermediary under the Information Technology Act, 2000 and the rules made under it. We respond to lawful takedown orders and to complaints made to our Grievance Officer (see the Contact page). We will acknowledge a complaint within 24 hours and aim to resolve it within 15 days.

11. Governing law and disputes

These terms are governed by the laws of India. Subject to your rights as a consumer, the courts at [city to be confirmed] have exclusive jurisdiction. Before going to court, please write to us so that we can try to settle the matter in good faith. [Arbitration clause, if any, to be confirmed by counsel.]

12. Changes to these terms

We may update these terms. If a change is material we will tell you in the app or by email before it applies. If you keep using Veyra after it applies, you accept the updated terms.

13. Contact

Questions about these terms: our support team (contact details are being set up).